Service 05
Managed IT and cybersecurity audits in Muscat
The retainer covers monitoring and patching, a security review with findings ranked by risk, and email and phishing hardening for everyone on your domain.
What the retainer covers
Someone owns it when it breaks, and before.
A monthly retainer, a security review with findings ranked by risk, and email and phishing hardening for the whole company.
Monthly retainer
Monitoring and patching handled for you, with a rolling security review and a reachable person at any hour.
Security review
We look at accounts, devices, backups, email and cloud settings, then give you findings ranked by risk so you fix the important ones first.
Email and phishing hardening
Sender authentication and filtering set up for everyone on your domain, plus short guidance for staff on what a phishing message looks like.
What a review looks like
Findings ranked by risk, so you fix the right ones first.
Security review — Illustrative
Findings by risk
- Critical1
- High2
- Medium2
- Low1
- 6
- Critical
One shared admin password
Area AccountsFix Named admin accounts and a password manager
- High
No second sign-in step on admin accounts
Area AccountsFix Turn on multi-factor sign-in for admins first
- High
No DMARC record on the company domain
Area EmailFix Publish DMARC, then tighten to reject
- Medium
Firewall firmware is out of date
Area NetworkFix Schedule an update in a quiet window
- Medium
Backups never test-restored
Area BackupsFix Run a restore test and repeat each quarter
- Low
Staff phishing test: 1 in 7 clicked
Area PeopleFix Short training, then re-test
Email hardening
Status before and after the fix
SPF
Before: MissingAfter: EnforcedDKIM
Before: Not signingAfter: SigningDMARC
Before: No policyAfter: Reject
Example report layout. Findings and figures are illustrative, not from a real client.
Reachable 24/7
Illustrative findings. A real review is written for your own setup.
How it works
How the retainer runs.
Working with you
Alongside your team, at any hour.
Alongside your IT team or vendor
We are vendor neutral and used to fitting into someone else's environment, with documentation handed over so nobody is locked to us.
24/7 by call or WhatsApp
Systems fail at inconvenient times. We are reachable on the same number you used to hire us.
On site across Oman
We are based in Muscat and come to you when it matters: migrations, training days and go-lives.
One person from scope to build
The person who scopes your project is the person who builds it. Nothing is passed to an account manager you have never met.
Where it fits
For teams without a security department.
- Clinics & healthcare
Patient-related files stay protected
Protect patient-related files and mail with backups and access control.
- Professional services
Client confidentiality starts with accounts
Client confidentiality starts with accounts and email.
- Retail & F&B
Shared devices, non-technical staff
Patching and phishing awareness for non-technical teams on shared devices.
What you get
What you get
- A written security review, ranked by risk
- A fix plan in the order that matters
- Email and phishing hardening for your domain
- Monthly monitoring and patching under the retainer
- 24/7 reachability by call or WhatsApp
Review findings stay with you. We tell you in writing what access we need and remove it when the work ends.
Questions
Frequently asked questions
What does a monthly managed IT retainer include?
Monitoring, patching and a rolling security review, with 24/7 reachability by call or WhatsApp.
What do I get from a cybersecurity review?
A security review with findings ranked by risk, so the most serious issues get fixed first.
How do you protect us from phishing emails?
We harden email and phishing protections for everyone on your company domain, and give staff short guidance on spotting a phishing message.
Can you work with our existing IT team or vendor?
Yes. We are vendor neutral and used to fitting into someone else's environment, and we hand over documentation so nobody is locked to us.
Is support really available outside office hours?
Yes. We are reachable 24/7 by call or WhatsApp, on the same number you used to hire us.
Do you come on site?
We are based in Muscat and work on site with clients across the Sultanate when it matters, for migrations, training days and go-lives.
Next step
Thirty minutes on a call is usually enough to know.
If we cannot help, we will tell you who can.
24/7 support